If you found in the previous step that you're using the 64-bit version of Firefox, you'll need to install the 32-bit version to use Java. Download the 32-bit version of Firefox if you're using the 64-bit version.If you see "Win64" or "圆4," you're using the 64-bit version and can't use Java. If it says "WOW64," you're using the 32-bit version and can use Java. Click the "Troubleshooting Information" option.Click the Menu (☰) button in the upper-right corner and select "?" at the bottom of the menu.Note that this doesn't apply to Mac users, as there is only one version of Java for Mac. The 64-bit version of Firefox, released in December 2015, does not support the Java plugin. Check if you're using the 64-bit version of Firefox.
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